Why Kim Burgess May Be the Most Complex Character on Chicago P.D.—And Why Fans Love Her For It

   

Chicago P.D. first introduced Officer Kim Burgess, she was seen as the bright-eyed, idealistic cop just trying to make a difference. But season after season, she’s evolved into something far more compelling—a mother, a fighter, and the emotional backbone of Intelligence.

In recent episodes, fans have seen Burgess confront trauma head-on. After surviving a brutal attack, her return to duty wasn’t smooth. Flashbacks haunted her. Her hands trembled on the trigger. Yet she stayed. She kept showing up. It’s a level of vulnerability rarely afforded to female characters in police dramas—and it’s what makes her real.

This kind of character development isn’t accidental. The writers of Chicago P.D. have carefully crafted Burgess into a portrait of resilience. Whether she’s charging into a dangerous situation or comforting a victim, she balances strength and compassion in a way few characters on TV can. We see her with her daughter Makayla, soft and protective, then turn around and face armed suspects with a steel resolve.

Add to that her complicated relationship with Ruzek—a slow-burning, heartbreak-filled connection that’s still one of the show’s most gripping subplots—and you get a character who feels truly real. Their relationship ebbs and flows with the weight of unspoken words and unresolved pain, making every glance and every conversation between them carry meaning.

Burgess isn’t perfect. She’s made mistakes. She’s doubted herself. But in doing so, she’s become the most human character on Chicago P.D. And that’s exactly why fans root for her. She reflects the reality of healing—not as a straight line, but as a battle worth fighting every day.